Política de reembolso
Order placing. Order must be received before posted cutoff times for a given delivery (see Delivery options under FAQs). Available delivery date and time windows and associated delivery fees and promotions will be shown during the ordering process. Delivery timeslots are available on a first-come first-served basis. Delivery and cutoff times are visible on all product pages. Note that modified orders are subject to price changes and a change of a delivery date may not guarantee the availability of your desired items.
Price and Availability. Davocadoguy strives to provide you excellent produce at all times. Due the perishable nature of our products, they may be unavailable due to market conditions beyond our control or quality that is below our standards. If we are unable to fulfill your entire order with the items you ordered, we will use reasonable efforts to contact you prior to delivery (which may include notice in your confirmation email). we reserve the right to limit your order or the quantity of a particular product that you may order. Once you complete checkout, your price, is guaranteed unless you placed an order for an item where we have inadvertently listed an incorrect price. In those circumstances, we reserve the right to cancel undelivered orders for such incorrectly priced products; we will contact you immediately in such circumstances, and, of course, your payment method will not be charged.
Refund & Returns. Fruits: Returns on fruit orders will not be accepted due to the nature of the products ordered. Refund requests can be submitted to email@example.com within 24 hrs of receipt of the merchandise. Photos should be submitted to support refund claim.
Gear: Returns or exchange will be accepted within 14 days post receipt. Products should be received back in original condition and sent back to us with a Return Authorization #. Kindly email firstname.lastname@example.org to receive your RA# and provide your order number as a reference. Customer is responsible for return shipping within 14 days of receipt. Refund will be issued subject to the condition in which the product is received. For Full refund, item needs to be eligible for restocking.
Local Delivery Fee. Deliveries are currently free but may be subject to change at anytime.
Shipping Fee. We charge shipping fees for all products ordered for delivery outside of our weekly NYC deliverable area.
Tip. We currently offer tipping options on our website except for subscriptions. Please feel free to venmo tips for the team under @davocadoguy. Tips will be pooled and split among the entire Davoteam. Another option is to provide a cash tip at the time your order is delivered.
Minimum Purchase. Your order is subject to minimum purchase total. The minimum is contingent upon zipcode location and delivery schedule.Cancellations. All orders are automatically processed on our secure merchant processor and sent for delivery fulfillment as soon as they are placed. During this process we may incur irreversible fees. Therefore, for any order changes or cancellations, we kindly ask you to strictly adhere to the following cancellation policy: You may cancel or change an order up to 24 hours prior to scheduled delivery. If you cancel or change your order past the 24 hours timeline, we reserve the right to forego any order refund or changes.
You may cancel orders via "Your Account" section. Please see the "Contact Us" section of the Platform for customer service hours. To cancel or change your order: Go to my account: login or create an account with the email used to place the original order. Make adjustment or cancellation and save. You should receive a confirmation email acknowledging the changes made to your account. You can also contact us: email@example.com